Help Center
Frequently Asked Questions
Quick answers about Cape Trail challenges, Strava, route matching, results, safety, and support. Search below or jump straight to a category.
Getting Started
Joining Cape Trail and your first challenge.
Strava & Activities
Connecting Strava and which activities count.
Route Matching
How GPS tracks are verified against official routes.
Results & Leaderboards
How verified completions become public results.
Challenge Rules
What counts, what doesn't, and when.
Safety
Your safety is your responsibility — please read this.
Support
Getting help from a real human.
Still need help?
Can't find the answer you're looking for? Route Buddy is here to help.
Your friendly Cape Trail support assistant. Coming online soon.
Still stuck? Route Buddy can send your question to human eyes. Cape Trail is currently run by one passionate human rather than a support team, so thank you for your patience while I get back to you.
In the meantime, email howzit@capetrail.com.